Connect your stack
Plug into your knowledge base, order data, warehouse tools, and shipping partners in one unified setup.
Autonomous support for e-commerce
Elevate your customer support
One AI layer for support, automation, and insight.
Our product is an AI support agent that answers customer questions instantly, connects to your information sources, warehouse systems, and shipping carriers, and uses that context to answer like a human support agent, just faster and more cost-efficient.
Automate operations
The assistant handles order status checks, fulfillment updates, and carrier tracking automatically—no manual back-and-forth.
Improve continuously
Use analytics and conversation history to identify gaps and make the assistant smarter every week.
Integrations
Connect your tools
Connect the systems you already use. Liro fetches the right context and automates support end to end.
Example: "Where is my order #847291?"
The customer asks a question. The agent recognises the order number and identifies this as an order-status request.The customer asks a question. The agent recognises the order number and identifies this as an order-status request.
Our vision
What we strive for
Set a new standard for AI support.
Make every customer conversation fast, accurate, and helpful from first message to final resolution. We're aiming for a 95% resolution rate.Give teams full visibility and control.
Combine automation with clear oversight, so your team can improve quality with confidence every week.Help brands scale without losing their voice.
Enable growth across channels and markets while keeping answers aligned with your tone and policies.Performance
Track quality, uncover gaps, and improve every week.
Monitor analytics and conversation quality in real time. Spot unanswered intents, update your knowledge, and keep improving.
Contact us
We are here to help
Whether you have a question, want a tailored plan, or need help choosing the right setup, we are ready to help.
General questions
Need a quick answer about setup, integrations, or plans?
contact@liro.dkProduct walkthrough
Want to see how Liro fits your support flow before getting started?
View demoCall us directly
Prefer to talk? Reach us on weekdays during business hours.
+45 22 10 82 93Book a meeting
Get a 30-minute demo
See how Liro can streamline your support. Pick a time that works for you.
FAQ
Frequently asked questions
How fast can we get Liro live?
After our initial meetings, where we clarify your needs and set up your solution, you get access to the app. Each integration—such as PostNord or the chat widget on your website—takes about 5–10 minutes to connect. As soon as your systems are connected, the support agent works immediately.
Which integrations are available right now?
Shopify is live right now. More standard integrations are on the way (marked as coming soon), and if you need something specific, we can set up a custom integration on request.
What types of support requests can the AI handle?
The core flows are product questions, shipping status, and refunds. Liro routes each message to the right flow, checks the needed data, and gives a clear answer with the next step for the customer.
How do pricing, ticket limits, and payment options work?
Pricing is based on monthly ticket volume, from 1,000 tickets/month up to custom enterprise setups. You can pay by card or invoice, and if you need another payment setup, just reach out.
How is a conversation counted?
A conversation consists of one or more questions. This means a conversation can include anything from just a few messages to many messages. We do not differentiate based on conversation size, but instead focus on the total number of conversations.
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