Terms of Service

1. General

These terms apply to the use of the chatbot and related services provided by Liro I/S.

By using the service, you agree to these terms. If you do not agree, you must not use the service.

2. Service Description

The chatbot is an AI-powered assistant designed to provide automated responses based on user input.

Responses may be inaccurate, incomplete, or outdated and should not be relied upon as professional advice.

The service is intended for informational and support purposes only.

3. User Responsibilities

You agree not to:

• Use the service for unlawful, harmful, or abusive purposes
• Submit illegal, offensive, or misleading content
• Attempt unauthorized access to systems or data
• Interfere with or disrupt the service
• Use automated tools (bots, scraping, etc.) to overload the system

If you integrate the chatbot into your own platform, you are responsible for compliance with applicable laws, including GDPR and marketing regulations.

4. Intellectual Property

All rights, title, and interest in the service, including software, design, and content, are owned by Liro I/S or its licensors.

You are granted a limited, non-exclusive, non-transferable right to use the service for its intended purpose.

5. Data Processing

Personal data is processed in accordance with our Privacy Policy.

By using the service, you acknowledge that:

• Data may be processed by subprocessors, including OpenAI (USA)
• Conversation data may be stored to provide functionality
• Contact information is only stored when voluntarily provided

We implement appropriate safeguards but cannot guarantee absolute security.

6. Availability and Changes

The service is provided on an "as is" and "as available" basis.

We may modify, suspend, or discontinue the service at any time without notice.

7. Limitation of Liability

To the maximum extent permitted by law:

• We disclaim all warranties, express or implied
• We do not guarantee accuracy, uptime, or error-free operation
• We are not liable for indirect or consequential damages, including loss of profits or data

Our total liability shall not exceed DKK 1,000 per incident.

8. Third-Party Services

The service relies on third-party providers (e.g. AWS, Supabase, OpenAI).

We are not responsible for third-party services, outages, or failures.

9. Governing Law

These terms are governed by Danish law.

Any disputes shall be resolved by the District Court of Aarhus, Denmark, unless mandatory law requires otherwise.

10. Contact

Liro I/S

Email: contact@liro.dk