Trust Center

Your data. Secure by design.

At Liro I/S, trust is fundamental to everything we build. We are committed to protecting customer data through strong security practices, transparent data handling, and compliance with European regulations.

  • EU data residency
  • Encryption in transit & at rest
  • GDPR-aligned processing

Security at a glance

  • Data stored securely within the EU (AWS EU-North-1)
  • Encryption in transit (TLS) and at rest
  • Role-based access control (least privilege)
  • Continuous monitoring and logging
  • No use of customer data for AI model training

Data residency

All customer data is stored and processed within the European Union using trusted infrastructure providers, including Supabase and Amazon Web Services (AWS).

We do not transfer personal data outside the EU/EEA, except where required for specific subprocessors (e.g. AI processing), in which case appropriate safeguards such as Standard Contractual Clauses (SCCs) are applied.

Security practices

We apply industry-standard security practices across our platform, including:

  • Secure infrastructure and cloud architecture
  • Encryption of all data in transit and at rest
  • Role-based access control and data isolation
  • Continuous monitoring and anomaly detection
  • Secure development practices and vulnerability prevention

Our approach is aligned with modern SaaS security standards and continuously improved as threats evolve.

AI and data usage

Liro uses AI to generate responses within the platform.

  • Customer data is never used to train external AI models
  • AI operates within controlled environments
  • Businesses retain full control over how responses are used

AI is designed to assist — not replace — human decision-making.

Data control

Businesses using Liro have full control over their data, including:

  • Configurable data retention settings
  • Access to historical conversations
  • Ability to delete or anonymize data

Policies and documentation

For more details, please refer to:

Contact

For security or privacy-related inquiries:

contact@liro.dk