Postnord, DAO & Shipmondo: New integrations now live
1. marts 2026 · 4 min read
When AI agents can tap into real-time data from shipping carriers and platforms, they stop guessing and start answering. Postnord, DAO, and Shipmondo integrations are now live—giving your support agents direct access to the data that matters most to your customers.
What integrations mean for AI agents
Today, many support teams still copy-paste tracking numbers and manually check carrier portals. AI agents change that: with direct API integrations, the agent queries order status, delivery windows, and exceptions in real time—and answers in the customer's language, in seconds. No context switching, no risk of outdated information.
The result is higher automation rates, fewer escalations, and a support experience that feels instant and trustworthy. That is exactly what the Postnord, DAO, and Shipmondo integrations are built to deliver.
Postnord
Our integration connects the AI agent to Postnord's tracking and delivery APIs—so it can answer "Where is my package?" and "When will it arrive?" with live data, confirm pickup and transit status, and proactively suggest next steps if a delivery fails or is delayed.
DAO
The integration connects the agent to DAO's tracking and delivery APIs—real-time parcel status, delivery estimates, pickup points, and address changes. Where you use DAO alongside Postnord, answers stay aligned for a coherent customer experience.
Shipmondo
Our integration connects the agent to Shipmondo's API—so it can read tracking and shipment data for orders and labels you process through Shipmondo, alongside your direct Postnord and DAO integrations. Status answers follow the data exposed by those connected sources.
What to expect
Postnord, DAO, and Shipmondo integrations are now live and available in your Liro dashboard alongside Shopify and other existing connectors. If you have specific use cases you want to discuss or need help getting set up, reach out—we would be happy to hear from you.